Why super apps are the future of retail banking – ArabianBusiness.com
In today’s ever-evolving digital economy, cash money has become a rare sight as consumers increasingly turn to mobile wallets and contactless cards for their transactions.
A survey from Dubai Police, Dubai Economy, and Visa shows 71 percent of respondents are using digital payments over cash in stores with 54 percent using contactless cards and 46 percent mobile wallets.
This raises the question of the future of retail banking, one that Arthur D. Little (ADL), Middle East attempts to answer in its Beyond Banking: Is there an opportunity for banks to go beyond banking in the UAE? report released in early December.
